Warranty & Repairs

Our warranty promise

Nexus Jackets products are meticulously crafted using high-quality materials, designed to accompany you through every season. We are proud to support our items with a warranty program that protects against defects in materials and craftsmanship for the entire lifespan of the product. To reach out to our Warranty & Repairs team for any inquiries or claims, simply log in to our warranty platform for comprehensive assistance at every stage of the process.

The Craft of Repair

Every Nexus Jackets product is designed with intention—and our repairs are built on the same principle. With an unwavering commitment to craftsmanship and innovation, our Warranty & Repairs team approaches each case with a comprehensive understanding of the garment. Every stitch is made with careful attention to the materials and design, ensuring your product continues to serve you for years to come.

From the USA with Care

Season after season, our Warranty & Repairs team is here for you—no matter where your adventures take you. From our expansive headquarters in the USA to our global repair facilities in Europe and Asia, our goal is to deliver consistent craftsmanship and exceptional customer service, bringing us closer to you wherever you are.

Unwavering Commitment to Quality

Since 1957, Nexus Jackets has embraced sustainable innovation, and for nearly as long, we’ve been focused on extending the lifespan of our products. We source the highest quality materials at every stage of production. How a product is made not only determines how it can be repaired but also aligns with our practical commitment to keeping Nexus Jackets items in circulation for years to come.

We’ve got you covered

Need to make a warranty claim? We’re here to help you extend the life of your garment with professional repairs and exceptional customer care. Discover more about our warranty process and how we can assist you every step of the way.